Acceptance
For design projects to run smoothly and avoid problems these Terms and Conditions designed help ensure we are both protected from unforeseen circumstances. It lays the foundation for how a project will progress and expectations from both parties. Please read these Terms and Conditions carefully. By accepting a quote, you are considered to accept these Terms and Conditions.
Termination
Termination of services by the Client shall be requested in email and will be effective immediately. The Client will be invoiced for work that is completed before the first notice of termination. In the case of termination initiated by Customer before a deposit has been received but after a contract is signed and accepted, I have the right to demand payment of the deposit immediately. I reserve the rights to cancel my services at any time if the Customer fails to comply with the Terms.
Suspension of Services
I reserve the right to suspend my services, including those of which have been paid for if Terms are not met.
Charges and Payments
The prices charged for my services will be stated on the invoice but rates for projects will be discussed before services commence with both parties in the Agreement. After the Agreement has been completed the Client may request additional services which will be added to the billings in the form of additional charges. There will be additional charges for any payments that are late with statutory interest of 8% plus the Bank of England base rate will be charged. All payments are to be made equivalent to the rate agreed upon which is in Pound Sterling.
Refund Policy
I aim to provide my services to the best of my ability. If at any time you are not satisfied with the level of work during the development stage please bring it to my attention. In general, refunds are not issued as they are based on time spent on the project.
Refunds are issued if I am unable to provide the services to you. Refunds will not be given for hours spent on research, development and design. All deposits are non-refundable under any circumstances.
Copyright
Clients submitting text, images and other data to include in designs, the Client declares they hold appropriate copyright and/or trademark permissions. The Client will retain ownership of such materials, or rightful copyright or trademark owner. The client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is responsible for granting permission and rights for use and agrees to not hold me responsible for any claims resulting from the Client's negligence or inability to obtain proper copyright permissions.
Unless stated in writing, I will hold all copyright to graphic, product and logo designs and grant the Client rights to publish and use such material; The material will remain my intellectual property; I will own intellectual property rights in any service given to you. You have no resell rights.
All artwork, images, or text supplied and/or designed by myself on behalf of the client, will remain property of myself unless otherwise agreed upon in writing. A license for use of the copyright can be issued solely for the project defined in the scope or request an not for any additional reasons.
The Client can request necessary permission to use materials (for which I hold the copyright) for reasons outside the scope. I may grant this and charge for additional usage. Permission must be obtained in writing before any of the aforesaid artwork, images, text or other data is used.
Source Files
I will supply final files in the format appropriate for the job scope.
Charges, however, do not include the release of the copyright design source files, including but not restricted to indd, psd, AI, png or other source files. If the Client requires these files they will be subject to a separate quotation or ‘buy-out’ charge.
Limitations of Liability
The agreement shall be limited to charges paid for Services under this Agreement. I am liable to the contract and services agreed upon as long as the contract is not broken by the Client.
Indemnity
You agree to my design services at your own risk and agree to defend, indemnify and not hold myself responsible to all demands, liabilities, losses, costs and claims. You agree that this indemnification extends to all aspects of of the design services completed at any given time.
Warranty Disclaimer
I will not be responsible for any loss or damage to the Client or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages even if made aware caused by inaccuracy, omission, delay or error.
Severability
In the event any one or more of the provisions of this Agreement shall be deemed unlawful, void illegal, or unenforceable, the remaining provisions shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal, or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision.
Notice
All notices should be given via email. Notices given to the Customer are valid if addressed to your address.
Authority
The signatory to this Agreement warrants that he/she has the authority to commit the Customer to this Agreement.
Graphic Design
Intellectual Property
Copyright of the completed design, images, or other material created belong to me unless otherwise stated before the contract has been signed and agreed upon. The Terms of the Agreement grant a non-exclusive limited license that limits the use of the designs to a single company of yours. You are not permitted to use a design for more than one product/service without prior Agreement with myself. You agree that resale or distribution of the completed files is forbidden unless stated in a written Agreement between the Customer and me.
Payment Terms
Payment is to be made in one instalment unless otherwise stated and agreed upon in the contract. A total fee will be invoiced once a project is complete, final designs will be sent to the Customer afterwards. All invoices must be paid within 15 days from the date the invoice is sent, except for circumstances I have agreed upon. I reserve the right to decline further work on a project if invoices are outstanding with the Customer. The rates for projects will be discussed before services commence with both parties in the agreement. There will be additional charges for any payments that are late with statutory interest of 8% plus the Bank of England base rate will be charged. I will provide a quote for individual projects based on estimated hours to complete and will ensure sufficient time is allocated for each project. If the Customer requests design or content changes to be made after completion of deliverables, I reserve the right to quote separately for these alterations and additions; if the project exceeds quoted hours, you agree to pay additional charges at an hourly rate of £30 per hour. However, errors made on my behalf will be fixed for free. I am not responsible for revisions or updates to projects after completing the deliverables. If additional work is required this will be billed as a new project.
Product Design
Intellectual Property
Copyright of the completed design, images, or other material created belongs to me unless otherwise stated before the contract has been signed and agreed upon. The Terms of the Agreement grant a non-exclusive limited license that limits the use of the designs to a single company of yours. You are not permitted to use a design for more than one product/service without prior Agreement with myself. You agree that resale or distribution of the completed files is forbidden unless stated in a written Agreement between the Customer and me.
Payment Terms
Payment is to be made in one instalment unless otherwise stated and agreed upon in the contract. A total fee will be invoiced once a project is complete, final designs will be sent to Customer afterwards. All invoices must be paid within 15 days from the date the invoice is sent, except circumstances I have agreed upon. I reserve the right to decline further work on a project if invoices are outstanding with the Customer. The rates for projects will be discussed before services commence with both parties in the agreement. There will be additional charges for any payments that are late with statutory interest of 8% plus the Bank of England base rate will be charged. I will provide a quote for individual projects based on estimated hours to complete and will ensure sufficient time is allocated for each project. If the Customer requests design or content changes to be made after completion of deliverables, I reserve the right to quote separately for these alterations and additions; if the project exceeds quoted hours, you agree to pay additional charges at an hourly rate of £35 per hour. However, errors made on my behalf will be fixed for free. I am not responsible for revisions or updates to projects after completing the deliverables. If additional work is required this will be billed as a new project.
Logo Design
Intellectual Property
Copyright of the completed design, images, or other material created belong to me unless otherwise stated before the contract has been signed and agreed upon. The Terms of the Agreement grant a non-exclusive limited license that limits the use of the designs to a single company of yours. You are not permitted to use a design for more than one product/service without prior Agreement with myself. You agree that resale or distribution of the completed files is forbidden unless stated in a written Agreement between the Customer and me.
Payment Terms
Payment is to be made in one instalment unless otherwise stated and agreed upon in the contract. A total fee will be invoiced once a project is complete, final designs will be sent to Customer afterwards. All invoices must be paid within 15 days from the date the invoice is sent, except circumstances I have agreed upon. I reserve the right to decline further work on a project if invoices are outstanding with the Customer. The rates for projects will be discussed before services commence with both parties in the agreement. There will be additional charges for any payments that are late with statutory interest of 8% plus the Bank of England base rate will be charged. I will provide a quote for individual projects based on estimated hours to complete and will ensure sufficient time is allocated for each project. If the Customer requests design or content changes to be made after completion of deliverables, I reserve the right to quote separately for these alterations and additions; if the project exceeds quoted hours, you agree to pay additional charges at an hourly rate of £30 per hour. However, errors made on my behalf will be fixed for free. I am not responsible for revisions or updates to projects after completing the deliverables. If additional work is required this will be billed as a new project.
Copyright of the completed website, graphics, code and source files and any intellectual properties belongs to me unless agreed upon before the contract. The Terms of the Agreement grant a non-exclusive limited license to a single company and prohibits the use of designs across several companies without prior Agreement between you and me. You agree that resale or distribution of the completed files is forbidden unless agreed upon before the contract between you and me.
Websites designed will be Search Engine Optimised and built for the most popular browsers but not limited to popular browsers. Page rankings are depicted by search engine companies themselves on their criteria. You acknowledge I cannot guarantee your position on search engines will improve.
After completion of the website and the balance has been paid, you or a third party can edit your site. You take full responsibility for any issues that occur as a result of changes made on your behalf or a third party. I reserve the right to quote for work to repair and restore the website.
Payments are to be made in two instalments unless otherwise stated before the contract. I will take a 30% of the total fee upfront unless otherwise stated in our Agreement as a non-refundable deposit. The remaining 70% balance is required before the site can go live. I have the right to charge the Client up to 85% of total web development costs, should the Client cancel the website agreement. The scale of the charge is dependent upon the stage of the project when the cancellation takes place. Work will only commence once a deposit is transferred to my account. If the customer requires design alterations after the work has been completed, I reserve the right to quote and charge separately for these alterations at a standard rate. In the event, a website needs maintenance, updates or changes once the balance has been paid, you agree to pay the charges at an hourly rate of £40 per hour.
All invoices must be paid in full within 15 days of the dated invoice. Except if agreed otherwise between the Client and me. I reserve the right to decline further work on a project if invoices are outstanding with the Customer. The rates for projects will be discussed before services commence with both parties in the agreement. If you do not provide the artwork or relevant information to complete the site within 60 days of acceptance of the proposal, the contract is deemed to be completed. In this situation, all outstanding payments should be made immediately.
Terms & Conditions updated: 18/01/2021